If your country isn't on the list, please contact our managers via chat for shipping costs
We accept payments via credit card or PayPal. Once your payment has been processed, our manager will contact you to discuss shipping details. Should you have any questions regarding payment or shipping you can contact us via WhatsApp messenger at +7 925 344-72-50
Putting the order together:
You can modify the contents of our regular boxes to your liking in order to make it one of a kind. This can be done via chat
Shipping service is provided by Russian Post EMS. Once the box is shipped, we'll send you the tracking number for your parcel
Replacements and returns
are processed in accordance with Russian law
1. Any purchase can be cancelled at any time unless it has been shipped. 2. In order to cancel your purchase email us at firstname.lastname@example.org. Please provide the date of purchase and your order number. 3. Items can only be returned if they are unused, still in original packaging, and in resaleable condition. 4. Any purchases can be returned to be replaced within 14 days after receiving. 5. Items can be replaced by similar or more expensive ones with customer covering the price difference. Items being replaced must be sent back to the seller; the customer is to cover the shipping fees for both the replaced and the new items. 6. In case of replacement or returning of a faulty item, the shipping fees are covered by the seller.
According to Russian law replacements and returns do not include: fabric items knitwear tableware, kitchen utensils, food containers books, postcards, posters, notebooks, and other printed goods
1. Any purchase can be returned within 14 days after receiving. To return an item email us at email@example.com. Please provide the date of purchase and your order number. We'll contact you to discuss the details.
2. Items can only be returned if they are unused, still in original packaging, complete, and in resaleable condition
3. Once we discuss all the details and the item is shipped back, we'll issue a refund within 7 days.
4. Shipping fees are to be covered by the customer.